Blog posts • Jun 26, 2019 08:38 GMT
To ensure traveler satisfaction is among the top five goals for travel managers, RoomIt and Best Western commissioned research to determine exactly what business travelers around the globe crave from their hotel booking experience.
Blog posts • Jun 13, 2019 09:13 GMT
We all know that Asia Pacific (APAC) is the fastest growing region in the world. Incredibly it accounts for two-thirds of total global growth, which means many companies will be increasing their travel to and within the region. The problem is that managing travel in APAC is probably more complicated than in any other region in the world.
Blog posts • May 29, 2019 16:59 GMT
The hospitality industry in Latin America (LATAM) grew in 2018 and is expected to continue to grow through 2019. Expansion in the region includes an estimated 800+ new hotel projects. We put together tips to help you navigate the unique aspects of managing corporate travel in the region.
Blog posts • Apr 24, 2019 10:03 GMT
Managing the local portion of a large corporate hotel program requires you to live in two worlds. You have to design a plan to accommodate the distinctive needs of your region while also taking your company’s larger travel strategy into consideration.
Blog posts • Mar 22, 2019 11:05 GMT
For those of us who have been in the industry for a while, you’ll remember when a good night’s rest was defined by a small, somewhat hard mattress with well-tucked, flower pattern blankets. Then hotels introduced a big fluffy, white bed, and just like that basic bedding was no longer acceptable to travelers.
Blog posts • Jan 17, 2019 12:31 GMT
There's a gap between what travel buyers believe travelers want from overnight stays and what travelers actually seek. RoomIt and GBTA recently launched a survey to identify what is making up this gap, and why it doesn’t seem to be going away. Unsurprisingly, many of the misunderstandings identified in the survey were about how to improve compliance and traveler satisfaction.
Blog posts • Dec 21, 2018 11:38 GMT
If you read our previous blog where we asked what you value most from an airline, the next logical question for travelers is, 'what do you value most from a hotel?' While away our hotel is our home. It's important that it offers a certain level of comfort. But what is your definition of comfort?
Blog posts • Nov 30, 2018 10:45 GMT
Extended-stay properties are sprouting up with increased regularity. It feels as if sharing economy and apartment properties receive daily attention, and traveler demand appears to be keeping pace. Travel buyers have certainly taken notice too, as 94% believe they will have to allow more flexibility, or maintain current levels of flexibility for extended-stays and for alternative lodgings.
Blog posts • Oct 19, 2018 09:36 GMT
For those who travel frequently, a good travel policy is essential to work-life balance and can be a key factor when determining whether to stay in a job or accept a new one. In fact, 59% of North American business travelers and 66% of Latin American travelers told GBTA that a company's travel policy is an important factor when deciding to take a job with a new employer.
Blog posts • Oct 12, 2018 09:51 GMT
Tastes and trends change over the years. Just look at food. When you were a kid, “Eat your brussels sprouts” was something you had to do, not something you ever wanted to do. Then, chefs started roasting brussels sprouts topped with bacon and they became a food you actually craved.
Blog posts • Aug 23, 2018 09:00 GMT
Apparently, every business everywhere is completely unprepared to battle werewolves. In meetings, conferences, webinars, and emails we constantly come across the phrase: “There is no silver bullet,” which, unfortunately, is the only thing that kills werewolves.
Blog posts • Jul 24, 2018 08:33 GMT
“May you live in interesting times,” former U.S Attorney General Robert F. Kennedy famously said in 1966. Indeed. It can feel like we popped a Mentos in a bottle of Coke. There’s Brexit, potential trade wars, the Antarctic melting faster than a forehead full of black market Botox.
Blog posts • Jul 16, 2018 09:32 GMT
Imagine wasting 400 hours of your life? In 400 hours a person can walk from Paris to Minsk or from Copenhagen to Naples. As it turns out it also takes about 400 hours for travel buyers to secure discounted rates during the Request For Proposal (RFP) season, that time of year when corporate travel buyers think about their hotel rate programme for the next 12 months.
Blog posts • Jun 22, 2018 09:49 GMT
The percentage of business travelers who book hotels within their corporate travel programs has hovered around 50% - 60% for years. Travel managers told GBTA one reason is that their travelers want to stay at a different type of property than what’s available in their program. Another big reason? They can get better rates on their own.
Blog posts • Jun 14, 2018 09:30 GMT
You’ve heard the buzzword, you’ve seen the articles — but is “bleisure travel” really catching on? Yep, and we say: embrace it.
Blog posts • May 31, 2018 09:46 GMT
“You have to capture the data.” At the BTN Tech Talk in Chicago in May, Norm Rose of Travel Tech Consulting reiterated a point that many travel managers know all too well. When travelers book outside of your hotel program, you have to find a way to capture the data.