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Travel Management Of The Future – 3-ways predictive analytics can transform your program

Travel Management Of The Future – 3-ways predictive analytics can transform your program

Blog posts   •   Dec 07, 2018 08:43 GMT

“If you can look into the seeds of time and say which grain will grow and which will not, speak then unto me.” Since the beginning of times, humankind has been obsessed with predictions. Fortunately, nowadays we don't need to rely on oracles or witches of any sort. We have powerful algorithms that allow us to predict the future and even change it.

Room with a (long-term) View: ​When to book extended-stay

Room with a (long-term) View: ​When to book extended-stay

Blog posts   •   Nov 30, 2018 10:45 GMT

Extended-stay properties are sprouting up with increased regularity. It feels as if sharing economy and apartment properties receive daily attention, and traveler demand appears to be keeping pace. Travel buyers have certainly taken notice too, as 94% believe they will have to allow more flexibility, or maintain current levels of flexibility for extended-stays and for alternative lodgings.

Give me Wi-Fi! – Is the promise of free internet on board a blessing or a curse?

Give me Wi-Fi! – Is the promise of free internet on board a blessing or a curse?

Blog posts   •   Nov 29, 2018 10:02 GMT

With Delta Air Lines’ CEO, Ed Bastian, announcing recently that the company is working towards offering free Wi-Fi on all its flights, and with several airlines already offering the service – including low-cost carrier, Norwegian – one can only wonder if internet access is going to become the latest must-have when choosing an airline.

Six steps to working effectively with startups (if you’re a TMC)

Six steps to working effectively with startups (if you’re a TMC)

Blog posts   •   Nov 20, 2018 08:05 GMT

In the second of our Open Innovation series, CWT’s Brandon Balcom, senior director of Open Innovation, shares his top tips on successfully working with startups. While a travel management company (TMC) and a startup may seem an unlikely cultural fit, Brandon focuses on what each brings to the table, while sidestepping stereotypical traps.

On The Ground – Assessing the impact of Brexit on business travel

On The Ground – Assessing the impact of Brexit on business travel

Blog posts   •   Oct 18, 2018 09:18 GMT

This is the third in our series of blogs on the impact of Brexit on business travel and a timely day in which to delve into border concerns for corporate travelers.

Perfect Pairings – Industry collaboration meets travelers’ changing tastes

Perfect Pairings – Industry collaboration meets travelers’ changing tastes

Blog posts   •   Oct 12, 2018 09:51 GMT

Tastes and trends change over the years. Just look at food. When you were a kid, “Eat your brussels sprouts” was something you had to do, not something you ever wanted to do. Then, chefs started roasting brussels sprouts topped with bacon and they became a food you actually craved.

Open Skies - How will Brexit impact air travel?

Open Skies - How will Brexit impact air travel?

Blog posts   •   Sep 28, 2018 09:24 GMT

​Many of us remember exactly where we were the morning of 23 June 2016, the day that Britain voted to leave the European Union. It was a historic day that divided a nation. It was also the day the predictions started rolling in, ranging from optimistic to apocalyptic.

Open Innovation: Is there room for a consumer-grade experience in corporate travel? (1/3)

Open Innovation: Is there room for a consumer-grade experience in corporate travel? (1/3)

Blog posts   •   Sep 20, 2018 09:35 GMT

When it comes to delivering a consumer-grade experience, corporate travel is often seen as behind the curve. Early investments in online technology tended to focus on expense or booking capabilities. Creating a good traveler-experience was not even an afterthought.

Hotel Loyalty  - How to defeat a werewolf

Hotel Loyalty - How to defeat a werewolf

Blog posts   •   Aug 23, 2018 09:00 GMT

Apparently, every business everywhere is completely unprepared to battle werewolves. In meetings, conferences, webinars, and emails we constantly come across the phrase: “There is no silver bullet,” which, unfortunately, is the only thing that kills werewolves.

Let's Chatbot: Can AI revolutionize your travel program?
In Full View – Why should you consolidate your travel expenses?
How to navigate business travel in 2019

How to navigate business travel in 2019

Blog posts   •   Jul 24, 2018 08:33 GMT

“May you live in interesting times,” former U.S Attorney General Robert F. Kennedy famously said in 1966. Indeed. It can feel like we popped a Mentos in a bottle of Coke. There’s Brexit, potential trade wars, the Antarctic melting faster than a forehead full of black market Botox.

​Not Without My Smartphone -  Are  boomers the millennials of corporate travel?

​Not Without My Smartphone - Are boomers the millennials of corporate travel?

Blog posts   •   Jul 19, 2018 09:11 GMT

Whether we travel for business, leisure, or even bleisure, the days of setting off on a journey without our mobile devices, and especially our smartphones, are a thing of the past. I recently read a study which found that global smartphone dependence continues to grow, with a quarter of millennials looking at their phone more than 100 times a day.

Business travel in Gandalf's shoes

Business travel in Gandalf's shoes

Blog posts   •   Jul 17, 2018 09:31 GMT

My colleague Eric Tyree shed some light on predictive analytics, so there's no need for me to dive into definitions and theories. Let me take the pragmatic approach instead and share with you some of the coolest developments we’re working on at the moment. We may not be Gandalf, the wizard from Lord of the Rings, but data enables us to create our own magic.

How does a travel buyer get 400 hours of time back?

How does a travel buyer get 400 hours of time back?

Blog posts   •   Jul 16, 2018 09:32 GMT

Imagine wasting 400 hours of your life? In 400 hours a person can walk from Paris to Minsk or from Copenhagen to Naples. As it turns out it also takes about 400 hours for travel buyers to secure discounted rates during the Request For Proposal (RFP) season, that time of year when corporate travel buyers think about their hotel rate programme for the next 12 months.

​How to land a deal without even trying

​How to land a deal without even trying

Blog posts   •   Jul 12, 2018 08:52 GMT

Everyone likes a deal. No matter what you’re buying – or how much money you have – a deal’s a deal. The sweetest deal of all is one where you don’t even have to lift a finger. No haggling. No comparison shopping. No need to set up a vigil as you religiously check whether prices have come down enough for you to make that purchase—before it sells out.

Why personalization is essential to business travel

Why personalization is essential to business travel

Blog posts   •   Jul 10, 2018 09:19 GMT

​In today’s consumer-driven market, customers don’t just appreciate a tailored experience – they expect it. Personalization helps organizations improve employee loyalty and engagement, and fosters the kind of positive association with corporate travel normally reserved for personal apps and websites.

Check(point) List - The pro's guide to airport security

Check(point) List - The pro's guide to airport security

Blog posts   •   Jul 04, 2018 07:06 GMT

Going through airport security can be unnerving, especially if the line is huge and you're running late. We've all been there, but be careful how you handle stress during the security process. Losing your temper can have serious consequences.

Build it, They'll Come - Why offering choice is critical

Build it, They'll Come - Why offering choice is critical

Blog posts   •   Jun 22, 2018 09:49 GMT

The percentage of business travelers who book hotels within their corporate travel programs has hovered around 50% - 60% for years. Travel managers told GBTA one reason is that their travelers want to stay at a different type of property than what’s available in their program. Another big reason? They can get better rates on their own.

Spring Cleaning:  Does your travel reporting need a clear-out?

Spring Cleaning: Does your travel reporting need a clear-out?

Blog posts   •   May 15, 2018 10:47 GMT

A couple of weeks ago, a colleague played us a video of Japanese organizing guru Marie Kondo working her magic. We watched, mesmerized, as she conjured the most neatly organized closet from what looked like a department store hit by a hurricane. She started by asking the owner of the said closet to imagine her “ideal lifestyle,” and then proceeded to discard everything that didn’t fit.