Are you a traveler looking for help?

skipnavigation
Follow CWT

Tags

RoomIt

Meetings & Events

Solutions Group

Energy Resources & Marine

Blogs 139 Business Travel 40 Corporate Travel 33 Meetings & Events 22 RoomIt 22 Blog 19 Solutions Group 18 Energy Resources & Marine 15 Responsible Business 13 Travel management 12 rb 11 CSR 9 Data 7 Event planning 6 blog posts 6 Travel tips 5 Machine learning 4 blog post 4 Legal 4 GDPR 4 Air travel 3 Traveler Experience 3 responsiblebusiness 3 rsc 3 Brexit 3 Travel technology 3 APAC 3 Innovation 3 Hotels 3 Asia Pacific 3 Meetings Technology 2 Open Innovation 2 Technology 2 KonMari 2 Incentive trips 2 Global Travel Forecast 2 Travel consolidator 2 Meetings and Events 2 New Year resolutions 1 Airlines 1 Travel trends 1 Conferences 1 Data protection 1 Ola 1 Data security 1 Predictive analytics 1 ethics 1 Latin America 1 Artemis 1 Digital transformation 1 Corporate events 1 Travel industry 1 Lyft 1 TMC 1 Rebranding 1 Travel management company 1 sourcing 1 Travel policy 1 IATA 1 Didi 1 Marine 1 Airfares 1 Hospitality industry 1 Grab 1 Brand identity 1 Smartphones 1 AI 1 Mobile phones 1 FIFA 1 Banff 1 Asia 1 Artificial Intelligence 1 Mobile age 1 Safety and security 1 telecommuting 1 human trafficking 1 Trafficking in Persons 1 flight cancellations 1 World Childhood Foundation 1 Personalization 1 Millenials 1 San Diego 1 online meetings 1 Public Speaking 1 Fisheries 1 Corporate travel management 1 Travel safety 1 ERM 1 Experience economy 1 GBTA 1 taxi 1 ridesharing 1 Corporate event management 1 Uber 1 Online booking tool 1 Business tips 1 Future of travel 1 Conference planning 1 Offshore rigs 1 Open Skies 1 Bleisure 1 blockchain 1 Corporate Social Responsibility 1 Security 1 approval processes 1 Resources 1 ground transport 1 Flight delays 1 ride sharing 1 Berlin 1 human rights 1 Strategic Meetings Management 1 Wifi 1 Extended stay 1 Consumer experience 1 creative business events 1 virtual working 1 business etiquette 1 stress 1 Gojek 1 World Cup Russia 2018 1 Mobile Booking 1 Information security 1 Meeting planning 1 Crew rotation 1 Price Tracking 1 Hotel RFP Season 1 Last Room Availability 1 Traveler Sentiment Index 1 Pricing projections 1 Global Travel Forecast 2020 1 Pre-trip approvals 1 forecast2019 1 RFP Season 1 Negotiating Business Travel 1 Hotel attachment 1 Packing tips 1 Music for Mandela 1 UN Sustainable Development Goals 1 Meetings planning 1 Meetings and events future trends 1 Corporate event planning 1 Energy 1 Hotel policy 1 Acte Paris 1 2019 Future Trends 1 Top meetings destinations 1 The future of travel 1 Hotel ADR 1 Average ticket price 1 Carlson Family Foundation; World Childhood Foundation; Economist Intelligence Unit 1 Travel buying 1 Corporate values 1 Corporate rebrand 1 Air miles 1 Return on Investment in Business Travel 1 Ancillaries 1 Unbundling 1 United Nations 1 Safety 1 Valentines Day 1 SMM 1 meetings 1 Show all tags
Is there a business case for creating a better traveler experience?

Is there a business case for creating a better traveler experience?

Blog posts   •   Oct 22, 2018 16:03 GMT

Leading organizations know there’s a strong business case for putting traveler experience at the center of their strategy. Data shows it improves retention, boosts performance, and even lifts the bottom line. These lessons now need to be applied to travel, says CWT’s new Senior EVP Chief Travel Experience Officer. Here, he tells us why.