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Business travel in Gandalf's shoes

Business travel in Gandalf's shoes

Blog posts   •   Jul 17, 2018 09:31 GMT

My colleague Eric Tyree shed some light on predictive analytics, so there's no need for me to dive into definitions and theories. Let me take the pragmatic approach instead and share with you some of the coolest developments we’re working on at the moment. We may not be Gandalf, the wizard from Lord of the Rings, but data enables us to create our own magic.

How does a travel buyer get 400 hours of time back?

How does a travel buyer get 400 hours of time back?

Blog posts   •   Jul 16, 2018 09:32 GMT

Imagine wasting 400 hours of your life? In 400 hours a person can walk from Paris to Minsk or from Copenhagen to Naples. As it turns out it also takes about 400 hours for travel buyers to secure discounted rates during the Request For Proposal (RFP) season, that time of year when corporate travel buyers think about their hotel rate programme for the next 12 months.

​How to land a deal without even trying

​How to land a deal without even trying

Blog posts   •   Jul 12, 2018 08:52 GMT

Everyone likes a deal. No matter what you’re buying – or how much money you have – a deal’s a deal. The sweetest deal of all is one where you don’t even have to lift a finger. No haggling. No comparison shopping. No need to set up a vigil as you religiously check whether prices have come down enough for you to make that purchase—before it sells out.

Why personalization is essential to business travel

Why personalization is essential to business travel

Blog posts   •   Jul 10, 2018 09:19 GMT

​In today’s consumer-driven market, customers don’t just appreciate a tailored experience – they expect it. Personalization helps organizations improve employee loyalty and engagement, and fosters the kind of positive association with corporate travel normally reserved for personal apps and websites.

Check(point) List - The pro's guide to airport security

Check(point) List - The pro's guide to airport security

Blog posts   •   Jul 04, 2018 07:06 GMT

Going through airport security can be unnerving, especially if the line is huge and you're running late. We've all been there, but be careful how you handle stress during the security process. Losing your temper can have serious consequences.

How a chef can cost a million dollars

How a chef can cost a million dollars

Blog posts   •   Jul 03, 2018 07:12 GMT

Gordon Ramsey may be one of the world’s richest chefs, making well over a hundred million dollars, but even a non-celebrity chef with no Michelin Stars can be worth as much. How? As with most things, it’s location, location, location. The chef needs to be working on an offshore oil rig, typically situated far into the ocean.

Prep Notes - Foolproof tactics to plan your event

Prep Notes - Foolproof tactics to plan your event

Blog posts   •   Jun 28, 2018 10:02 GMT

A study by the journal of experimental social psychology found that meeting face-to-face is 34 times more effective than email. But we don’t need a study to know the lasting impact of an awesome event. In these high-pressure situations, it’s easy to forget the vital components that make an event run smoothly from start to finish.

​How We Think, Act And Live Responsibly

​How We Think, Act And Live Responsibly

Blog posts   •   Jun 26, 2018 07:17 GMT

Today, we are releasing our Responsible Business Annual Report for the sixth consecutive year. This document is a testimony of how we progressed in 2017 towards the reach of our 2020 Responsible Business objectives. It is a palpable way of tracking all the work that has been done worldwide by all of us at CWT, and all the great things we have achieved by working together.

Build it, They'll Come - Why offering choice is critical

Build it, They'll Come - Why offering choice is critical

Blog posts   •   Jun 22, 2018 09:49 GMT

The percentage of business travelers who book hotels within their corporate travel programs has hovered around 50% - 60% for years. Travel managers told GBTA one reason is that their travelers want to stay at a different type of property than what’s available in their program. Another big reason? They can get better rates on their own.

Pick Up the Phone: A clear path for mobile booking

Pick Up the Phone: A clear path for mobile booking

Blog posts   •   Jun 21, 2018 10:11 GMT

Consumers will always seek the path of least resistance to simplify their lives — and business travelers are no different. As corporate travel apps historically failed to keep pace with their leisure counterparts, business travelers have been torn between wanting an independent, intuitive and personal mobile booking experience, and needing to stick to policy.

The Business Of Pleasure: Can you turn a conference into a bleisure trip?

The Business Of Pleasure: Can you turn a conference into a bleisure trip?

Blog posts   •   Jun 14, 2018 09:30 GMT

You’ve heard the buzzword, you’ve seen the articles — but is “bleisure travel” really catching on? Yep, and we say: embrace it.

​Collective Conscience – Why responsible products and services are smart business

​Collective Conscience – Why responsible products and services are smart business

Blog posts   •   Jun 13, 2018 07:09 GMT

Fair trade, organic, sustainable, eco-friendly, recycled: You probably recognize these terms since they’re emblazoned on many of the products and services that we purchase.

Fresh As A Daisy - 7 ways to beat jet lag

Fresh As A Daisy - 7 ways to beat jet lag

Blog posts   •   Jun 11, 2018 07:16 GMT

Whether you are a road warrior, or occasional business traveler, it is very likely that you have already experienced the unbearable disassociation of time and tiredness that changing time zones can bring. So, if you want to arrive at your meeting as fresh as a daisy and to outperform, I hope these seven jet-lag avoidance tips help.

Carlson's 80th Anniversary: Diana Nelson reflects

Carlson's 80th Anniversary: Diana Nelson reflects

Blog posts   •   Jun 07, 2018 09:14 GMT

2018 marks Carlson’s 80th anniversary. This exciting milestone provides an opportunity to reflect on our history and celebrate our growth and evolution over the past eight decades.

The Rule Of Three – How We Strengthen Our Community Involvement

The Rule Of Three – How We Strengthen Our Community Involvement

Blog posts   •   Jun 06, 2018 07:44 GMT

The Rule of Three is a style of communication which is often used in public speaking, or writing, to gain emphasis and focus on a core message on the premise that people respond subconsciously to groups of three. To work on our Community Involvement program, we have used the Rule of Three.

No More Data Disarray - How to get travelers to stay

No More Data Disarray - How to get travelers to stay

Blog posts   •   May 31, 2018 09:46 GMT

“You have to capture the data.” At the BTN Tech Talk in Chicago in May, Norm Rose of Travel Tech Consulting reiterated a point that many travel managers know all too well. When travelers book outside of your hotel program, you have to find a way to capture the data.

Human Resources And Human Rights - Five ways we show we care

Human Resources And Human Rights - Five ways we show we care

Blog posts   •   May 29, 2018 07:08 GMT

We care about our customers, and every decision is made with them in mind. But we also care about each one of our employees by being inclusive, celebrating diversity, and standing together as one. Or, as Sir Richard Branson puts it: “Learn to look after your staff first, and the rest will follow.”

Large and in Charge: Five secrets to organizing big events

Large and in Charge: Five secrets to organizing big events

Blog posts   •   May 28, 2018 09:33 GMT

“Tomorrow belongs to those who prepare for it today,” said Malcolm X. This is certainly true of planning a major meeting or event. Strategic planning is key. If you want to organize a captivating experience for over 2,000 people, you better plan the coup well in advance.

Today’s D-Day - GDPR Myth-busters (4/4)

Today’s D-Day - GDPR Myth-busters (4/4)

Blog posts   •   May 25, 2018 09:22 GMT

​In the final post of our series aimed at debunking myths around the General Data Protection Regulation (GDPR) that comes into effect today, I invite you to exhale.

The Bailiffs Are Coming - GDPR myth-busters (3/4)

The Bailiffs Are Coming - GDPR myth-busters (3/4)

Blog posts   •   May 23, 2018 08:25 GMT

​In the third of our series aimed at debunking myths around the General Data Protection Regulation (GDPR) that comes into effect on 25 May, I’ll address the myth around sanctions.